Skip to content

Privacy policy

Personal Information we Collect Automatically

When you visit our website, www.neurochrome.com, we receive certain pieces of information via your web browser. This information includes:

  • Your computer's IP address and approximate location.
  • Your time zone.
  • Which kind of device, browser, and screen resolution you use.
  • Information related to the website that referred you to our website.
  • Any search terms you used to find our website in an online search.
  • Information related to which pages you visit on our website.

We collect this information in an anonymized format via cookies and tags, such as Facebook Pixels, and via Google Analytics.

 

Personal Information You Provide to Us

In addition to the anonymized device information listed above, we collect personal information from you directly when you subscribe to our newsletter or when you place an order. This information includes your name, email address, shipping and billing addresses, phone number, and credit card number.

 

Use of your Personal Information

We use your personal information to communicate with you and to facilitate shipping your orders to you. Other than that, we leave you alone.

 

Information Sharing

Please note that some your personal information, namely your name, email address, shipping and billing addresses, and phone number may be transmitted in unencrypted form; for example as part of your order confirmation email. This information will also be shared with our shippers, such that they can deliver your order to you.

Your credit card information will only be transmitted in encrypted form and will only be shared with our payment providers.

If you choose to pay by PayPal, Apple Pay, Google Pay, etc., your personal information will be shared with those providers. Please consult their respective privacy policies regarding their information sharing.

In addition, we will share your personal information if required by law to do so.

 

EU Residents

Residents within the European Union have the right to request a copy of their personal information and the right to request that we delete this information. Should you wish to exercise this right, please contact us with your request through the Contact form.

 

Data Retention 

When you place an order through our website, we will maintain your personal information for our records unless and until you ask us to delete this information.